Frequently Asked Questions
Everything you need to know about our waterproof jewelry and your order.
Is Atolea jewelry truly waterproof?
Yes, our jewelry is crafted from high-quality stainless steel and PVD gold plating, making it 100% waterproof. You can wear your pieces in the shower, at the gym, or at the beach without worrying about tarnishing.
How long does shipping take?
Standard shipping typically takes 5-10 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please contact our support team to initiate a return or exchange process.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
Will your jewelry cause skin irritation?
Our jewelry is 100% hypoallergenic and nickel-free. It is designed to be safe for sensitive skin and will not turn your skin green.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.